Information We Collect

Personal Information:

When you use our Site, we may collect personally identifiable information ("Personal Information") that you voluntarily provide to us, such as:

• Name
• Email address
• Phone number
• Password
• Billing address
• Shipping address
• Any other information you choose to provide

Log Data:

We automatically collect certain information when you visit our Site, including:

• Your IP address
• Browser type and version
• Pages you visit
• Time and date of your visit
• Time spent on each page
• Other statistics

Cookies:

We use cookies and similar technologies to enhance your experience on our Site. These technologies may collect information about your browsing behavior and preferences. You can adjust your browser settings to manage cookies, but this may affect your ability to use certain features of the Site.

Third-Party Services:

We use third-party services to collect, monitor, and analyze data about your use of the Site to better understand what users are interested in. These services include:

• Google Analytics
• PostHog

Please refer to their respective privacy policies for more information about their data collection practices.

How We Use Your Information

We may use your Personal Information for the following purposes:

• To provide and maintain our Site
• To improve and personalize your experience
• To process transactions and fulfill orders
• To communicate with you about your account or our services
• To send you promotional materials (if you opt-in)
• To respond to your inquiries and provide customer support
• To comply with legal obligations
• To analyze website traffic and user behavior using Google Analytics and PostHog

Payment Information

• We use Stripe to process payments. We do not store your credit card information on our servers.
• We charge customers a one-time fee based on their cart details at the time of purchase.
• We retain transaction-related data (e.g., order history, shipping information) for 365 days to fulfill orders and provide customer support.

Marketing and Communications

Email Marketing:

We may send you marketing emails about our products, services, promotions, or other news. You can opt-out of these emails at any time by clicking the "unsubscribe" link in the email or by contacting us directly at support@cosmichorizonstudios.com.

Other Communications:

We may send you other types of communications related to your orders, account, or our services, such as order confirmations, shipping notifications, and account updates. These communications are necessary for the fulfillment of your orders and the management of your account, and you cannot opt-out of them.

Your Rights and Choices

Depending on your location and applicable privacy laws (e.g., GDPR, CCPA), you may have certain rights regarding your Personal Information, including the right to access, correct, delete, or restrict the processing of your data.

If you wish to exercise any of these rights or have any questions about your data, please contact us at support@cosmichorizonstudios.com, and we will be happy to assist you.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@cosmichorizonstudios.com